Booking, Cancellation & Refund Policy

Asia Night Life booking policy — confirmations, cancellations, refunds and no-show rules for nightlife venue reservations.

How Booking Works

Enquiry — Contact us via WhatsApp/Telegram or the on-site booking form
Quote — We confirm venue availability, room type and package price
Confirmation — You approve the quote; deposit may be required by the venue
Reminder — We send a reminder before your booking date
Experience — Arrive at the venue; show your confirmation to staff

Confirmation

A booking is confirmed only when our concierge or the venue explicitly confirms in writing (WhatsApp/Telegram message). Verbal estimates are not binding until confirmed.

Cancellations by Guest

| Timing | Policy | |--------|--------| | More than 24 hours before booking | Free cancellation in most cases; venue-specific rules apply | | Within 24 hours | Cancellation fees or deposit forfeiture may apply | | No-show | Deposits are typically non-refundable; full package charges may apply |

Always notify us as early as possible via WhatsApp. We will communicate the venue's specific policy before you pay any deposit.

Cancellations by Venue

If a venue cancels or cannot honour a confirmed booking, we will offer alternative venues of similar standard and budget, or assist with a full refund of any deposit collected on their behalf.

Refunds

Refunds are processed according to the venue's policy and payment method used
Processing time: typically 5–14 business days depending on bank/payment provider
Service fees paid directly to venues are governed by the venue's terms